Q: How long will it take for my product to arrive?
A: Typically, after shipment, delivery to the United States takes 7-15 business days, and 8-22 business days to other countries. For custom-made products, please refer to the details on the product page.

Q: How to pay with PayPal?
A: Select PayPal as the payment method at checkout, and you will be redirected to the official PayPal website. Log in to your PayPal account and follow the prompts to complete the payment.

Q: How can I track my product?
A: Shipping usually occurs within 7 days (excluding custom-made products). After shipping, we will email you the tracking number and tracking website link so you can monitor the logistics status.

Q: What else should I be aware of?
A: After completing payment, please check your email (including the spam folder). Customer service will send an order confirmation, and once you confirm the information, we will arrange shipment.

🔺Common Logistics Issues:

  • Delivery Time: Approximately 1 to 2.5 weeks; very remote areas may take up to 3 weeks.
  • Tracking Page Updates: Tracking information may not be updated in real-time. It usually begins to update after the package arrives in the destination country, and it is normal for updates to start at the end of the second week.
  • No Update for Over 16 Days: If tracking information hasn’t been updated for more than 16 days, please contact customer service, and we will assist in verifying the status.

International transportation can be complex. We sincerely appreciate your patience. Please stay in touch and contact us anytime if you have questions. For issues such as lost or stolen packages, we have a dedicated resolution process to provide timely feedback. Your support and understanding mean a lot to us!

We ship to almost every country in the world, with shipments originating from China.
Common shipping methods include: DHL / EMS / USPS / FEX / UPS / Express.

Order Completion

  1. Once your payment is successful, we will send you order confirmation details via email within 24 hours. Please carefully review and reply.
  2. After you confirm the details, we will check the inventory promptly, with a maximum processing time of 48 hours. For custom-made products, processing time is as stated on the product page. Once confirmed, we will arrange shipment.
  3. Packages are typically delivered 10-20 days after shipment.
  4. If you have any special requests regarding your order, please include them in the order notes.

Shipping Time

Our standard shipping time is 10-25 days after the order details are confirmed.

Track Package

Once the package is shipped, we will email you the shipping photo, tracking number, and tracking website link.

Note: Tracking numbers may take a few days to activate on the tracking website. You can check your order details on our website to view the logistics information.

Note: During public holidays, shipping times may be affected as manufacturers and couriers operate with limited capacity. While this is beyond our control, we will do our best to address any delays and keep you updated on your shipment. Every order is valuable to us, and we are committed to ensuring it reaches you as smoothly as possible.