Realique Frequently Asked Questions (FAQs)
- How do I place an order on Realique?
Select the products you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase. - What payment methods are accepted at Realique?
We primarily support PayPal payments, and other payment methods are being integrated! - How secure is shopping on Realique?
Your security is our top priority. We use advanced encryption techniques to ensure your personal and payment information is kept confidential. - What are the shipping times for Realique orders?
Our standard shipping times range from 7 to 14 days.
For custom-made products, the specific shipping time is detailed in the product description. We will contact you as soon as production is completed and ship your order promptly. - How can I track my order from Realique?
After your order is dispatched, you will receive a tracking number via email. You can use this number on our website to check the current status of your shipment. - What is Realique’s return policy?
We offer a 30-day return policy for items in their original condition. Please contact customer service to initiate a return. - Does Realique offer exchanges and warranties?
Yes, we offer a 30-day exchange policy and a one-year warranty on our products. For exchanges, items must be in their original condition. - Can I cancel or modify my order at Realique?
Orders can be canceled or modified within 24 hours of placement. Please contact our customer service for immediate assistance. - What should I do if I receive a damaged or incorrect item from Realique?
If you receive a damaged or incorrect item, please contact our customer service team as soon as possible for prompt resolution. - Do you provide international shipping at Realique?
Yes, Realique proudly offers international shipping. No matter where you are in the world, our global shipping services ensure that our products reach you efficiently and securely.