Sale




🎨 Exclusive Customization Service
Each ceramic piece can be personally tailored to your preferences! Whether modifying glaze colors, patterns, or a little bit structural details, simply share your creative vision. We provide one complimentary design proposal to craft your unique artistic treasure.
⏳ Production & Delivery Timeline
• Standard Process
Upon order confirmation, we require 10-12 working days for meticulous crafting:
💡 Friendly Reminder
We recommend placing orders 3 weeks in advance, especially for holiday gifts. Express service available (minimum 7-day completion) - please contact us before ordering to confirm availability.
Exchange Period
Return-free exchange service available within 30 days of order delivery (no need to return the original product).
Basic Requirements
Special Product Clauses
🔒 Customized products (e.g., engraved/designed items) are non-exchangeable
🔒 Food/sanitary products are non-exchangeable after unsealing
Preventive Measures
Emergency Process
① Immediate Rejection: Refuse delivery if packaging is damaged
② Post-Delivery Claim: Submit complete unboxing video to support@realique.studio within 48 hours of discovery
(Video must show: Courier waybill → Unboxing process → Product condition; filmed continuously with no edits)
③ Replacement: Free reshipment within 72 hours after approval
Service Limitations
Evidence Retention
📌 Unboxing videos are the sole valid proof for damage claims
📌 Recommended: Film a 3-minute unedited unboxing video for all orders
Note: Final interpretation rights reserved by our company. Last updated 2025-02-24
🎨 Exclusive Customization Service
Each ceramic piece can be personally tailored to your preferences! Whether modifying glaze colors, patterns, or a little bit structural details, simply share your creative vision. We provide one complimentary design proposal to craft your unique artistic treasure.
⏳ Production & Delivery Timeline
• Standard Process
Upon order confirmation, we require 10-12 working days for meticulous crafting:
💡 Friendly Reminder
We recommend placing orders 3 weeks in advance, especially for holiday gifts. Express service available (minimum 7-day completion) - please contact us before ordering to confirm availability.
Exchange Period
Return-free exchange service available within 30 days of order delivery (no need to return the original product).
Basic Requirements
Special Product Clauses
🔒 Customized products (e.g., engraved/designed items) are non-exchangeable
🔒 Food/sanitary products are non-exchangeable after unsealing
Preventive Measures
Emergency Process
① Immediate Rejection: Refuse delivery if packaging is damaged
② Post-Delivery Claim: Submit complete unboxing video to service@xxx.com within 48 hours of discovery
(Video must show: Courier waybill → Unboxing process → Product condition; filmed continuously with no edits)
③ Replacement: Free reshipment within 72 hours after approval
Service Limitations
Evidence Retention
📌 Unboxing videos are the sole valid proof for damage claims
📌 Recommended: Film a 3-minute unedited unboxing video for all orders
Note: Final interpretation rights reserved by our company. Last updated 2025-02-24
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